News & Events

A message to customers regarding the recent Capital One data breach

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Dean Bank realizes that many of our customers have accounts elsewhere, including potentially with Capital One.  We present this information as a service to our customers and those potentially affected by the recent Capital One data breach. On July 19, 2019, Capital One announced that their systems had been breached and that 100 million customers […]

President's Message, July 2019

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Dean Bank President’s Message July, 2019 I hope your summer travels have been safe so far and you’ve taken Dean Bank along to ensure reliable Debit Card processing and access to your account information through your mobile device of choice.  Our recently added Mobile Wallet gives customers the ability to add their consumer and/or business […]

President's Message - April 2019

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As we look forward with anticipation to the warmer weather, longer days and outdoor activities, it’s notable that Dean Bank along with our fellow community banks nationwide commemorate the month of April as “Community Banking Month”.  Community Banking Month is an important endeavor that celebrates the role that community banks fill as a trusted and […]

President's Message - February 2019

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The year 2019 marks the 130th anniversary of Dean Bank but don’t expect a lot of fanfare over this anniversary.  It’s just another year in the history of an organization dedicated to the success of our customers.  We continuously strive to provide outstanding products and services that exceed your expectations.  That’s not always easy in […]

President's Message - April 2018

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As we look forward with anticipation to the warmer weather, longer days and outdoor activities, it’s notable that Dean Bank along with our fellow community banks nationwide commemorate the month of April as “Community Banking Month”.  Community Banking Month is an important endeavor that celebrates the role that community banks fill as a trusted and […]

President's Message - March 2018

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March 2018 In last month’s President’s Message, I mentioned that our Main Office will be undergoing an ambitious expansion / modernization very soon.  The project plan calls for multiple phases and Phase One is about to begin.  I wanted to let our customers know that a construction start date of March 9th has been finalized […]

President's Message - February 2018

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February 2018 2018 is off to a fast start and our staff has been working hard; implementing the new technology we’ve recently rolled out while getting ready to do more to improve your experience with us. This time last year I was informing you about our data processing conversion.  We’ve been on the new system […]

Our new Mobile Banking and Bill Pay Products are now Live!

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I’m pleased to announce that our entirely new Bill Pay, Mobile Banking and Mobile Check Deposit products are operational.  Many things have remained the same…others have changed and still other things are brand-new!  One of the biggest changes is that our business customers now have their own electronic Business Banking bundle.  We’re very excited about […]

Counterfeit Dean Bank Treasurer's Checks and Money Orders Alert

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On August 16, 2017, Dean Bank was notified of the appearance of a counterfeit Dean Bank Money Order. The bank obtained a photocopy of the Money Order, faxed by a merchant out of Mississippi.  Since that call, the Bank has been contacted by other merchants reporting a similar issue.  All who have called so far […]

Dean Bank Mobile Banking and Bill Pay Conversion to begin on Tuesday, September 19, 2017

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August 11, 2017 A few months ago I announced we’d be converting our Bill Payment solution, as well as our Mobile Banking and Mobile Check Deposit applications.  I’m confident that the issues discovered in late May, which delayed the conversion to our new electronic banking platform, have been resolved and we are ready to move […]

President's Message August 2017

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Dean Bank President’s Message August, 2017 I hope your summer travels have been safe and you’ve taken Dean Bank along to ensure reliable Debit Card processing as well as access to your account information through the mobile device of your choice.  Did you know that Dean Bank’s new IT Checking product will give you up […]

DEAN BANK RECOGNIZED BY NATIONAL CAMPAIGN PROMOTING SAVINGS

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DEAN BANK RECOGNIZED BY NATIONAL CAMPAIGN PROMOTING SAVINGS AMONG 32 BANKS AND CREDIT UNIONS TO RECEIVE AMERICA SAVES DESIGNATION OF SAVINGS EXCELLENCE  June 5, 2017 Contact: Madeline Daniels, America Saves, (202) 939-1002  Michael Carroll Dean Bank, (508) 528-0088 FRANKLIN, MA— Dean Bank was recognized today with the 2017 America Saves Designation of Savings Excellence for […]

Bill Pay and Mobile Banking Conversion Postponed

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To our Valued Customers: I regret to inform you that the Bill Pay, Mobile Banking and Mobile Check Deposit conversion, scheduled to begin on June 6th must be rescheduled.    This is perhaps the most difficult decision I’ve had to make since I began serving you as President of Dean Bank; but in the end […]

Upcoming Mobile Banking and Bill Pay Conversion

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Dear Customer: On June 6th – June 8th Dean Bank will be converting its Bill Payment solution, as well as its Mobile Banking and Mobile Check Deposit applications. Once the transition is complete, Dean Bank will have strengthened the security of this vital technology by bringing all electronic banking services under a single service provider. The move […]

President's Message - May 2017

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If you were to ask a random person: “what first comes to mind when you think of an important date in May”?  The most likely response might be Mother’s Day or Memorial Day!  Here at Dean Bank it’s “New Year’s Day”!  April 30 ended the bank’s fiscal year and May 1 began a new one.  […]

President's Message - April 2017

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Community Banking Month: An Important Celebration   As we look forward with anticipation to the warmer weather, longer days and outdoor activities, it’s notable that Dean Bank along with our fellow community banks nationwide commemorate the month of April as “Community Banking Month”.  Community Banking Month is an important endeavor that celebrates the role that […]

President's Message - August 2016

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Dean Bank President’s Message August, 2016   Although the summer is still in full swing, thoughts of “back to school” and “hurricane season” loom large in the back of my mind.  I hope your summer travels have been safe and you’ve allowed Dean Bank to ensure reliable Debit Card processing by notifying us when you […]

President's Message June 2016

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Summer is here and with it comes vacation travel. Over the years we've had many customers ask for suggestions about safeguarding access to their accounts, whether out of state or out of the country. I'd like to share some of the helpful suggestions our staff has compiled. From all of us here at Dean Bank, […]

A Message to our customers about the Home Depot data breach

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On Tuesday, September 2, Home Depot disclosed that they were investigating a possible breach of their payment data systems. They have now confirmed that those systems have in fact been breached, which could potentially impact any customer that has used their Dean Bank card or other cards, from April forward. Home Depot does not have […]